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By supplying your CV to The Industry Club we are receiving personal data from you. We are required to hold and use this data in accordance with the General Data Protection Regulation 2016 and will ensure your data is processed in line with its requirements.

As you are supplying us your CV in the pursuit of a job we hold your CV for this purpose, which will include work on your behalf to find you the right job. We will hold your information for up to 6 years as we know that our candidates usually change jobs within that timeframe and that gives us the opportunity to advise you when suitable roles become available.

Our legal basis for this processing is something called Legitimate Interest, which means we believe you would be expecting to hear from us when we have relevant job opportunities to discuss with you. This is always done as a very personal, handpicked service. You always have the chance to request we delete your details. You can do this, and request any other information on how we process your data, by emailing: info@theindustryclub.co.uk.

Whilst we are pursuing a specific job role for you we will need to take some identity information, such as your passport details and other possible ID details. We do this in accordance with requirements placed on us by our clients to validate your identity and ensure your right to work. We will obtain your consent for this processing at the time we collect it.

If you would prefer we did not hold your details on record, further to a submission of your CV for a specific job, then please email us at info@theindustryclub.co.uk.

If you are intending on being engaged through a limited company, be it a personal service or umbrella company, then we provide this privacy information as matter of reference for you. Our basis for ongoing processing will be the contract between us and that company. You will need to ensure, independently, that you are comfortable with how your personal data will be processed as an employee of that personal service or umbrella company.

For full information of how we keep your personal data secure and on your rights, please review our comprehensive privacy notice, which is available here:

Please note, that for the purposes of the General Data Protection Regulation, The Industry Club will be the data controller. The Industry Club is a trading name of The Work Club London Limited (Company number 07481831).


Submit Brief

Training for account handlers: don’t leave it to chance

By Paul Burns     

Once upon a time, on-the-job training was brilliant.

It was brilliant because people interacted closely and had time to support each other’s personal development.

At agencies, this meant the healthy friction between teams, departments and clients was good for aspiring account managers. Of course, there were differences of opinion but everyone shared the same goal: to create amazing work that exceeds clients’ expectations and builds their business.

Today, on-the-job training is not so brilliant.

Similar to so many parts of our lives, human interaction is waning. Too many agency teams sit at their desks wearing headphones and staring at screens. More and more contact with clients is via conference calls, emails and texts.

We’re connected to the world outside, but not to each other.

We’re all under pressure to achieve more in less time. Good time management is good for profits so it follows that getting things done is the aim of the game.

But what if, as an account manager, you’ve not had the training to fully grasp what the client really needs? How do you interpret that into a brief for the creative team? You could be into version 8 before any meaningful work gets started. Think how much time that’ll cost, then multiply it across all your clients and all your projects.

Of course, there’s no guarantee you’ll be right first time every time. But the better you get, the more time you’ll save, and the more effective account manager you’ll become.

Essentially, good account management is about understanding your clients, their market sectors, their products and services and their customers.

And from there, it’s about understanding how best to develop your client’s communication campaigns.

At this point, doing what’s right for client is also doing what’s right for your agency.

In today’s pressurised and target-driven environment, there are limits to what you can achieve with on-the-job training. With our Account Management Workshop, however, there are none. We only need half a day of your account handler’s time and our final workshop of the year is in central London on 20th November. Book now or call us on 020 7323 1966 for more information.