52c Borough High Street London SE1 1XN

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WORKING IN PARTNERSHIP

Quite simply, the best placements happen when we work in close partnership with our clients. This inspires us to find the best talent and be responsive to their needs.

Finding the right people for the right agency requires matching visions, ambitions and passions to make the most effective partnerships. This is why we try to immerse ourselves in your business as much as possible with initial kick off meetings with your key leaders and relevant people who run the brands you want us to recruit for. Regular communication and speaking to the right people is key to a successful match.

We only recruit for the creative communications industry and our dedicated consultants have unparalleled insight and knowledge of the issues and challenges our industry is facing.

Managing your expectations is a key emphasis for us. We aim to supply candidates as quickly as possible and will always update you with our progress, so you have a better understanding of when the role will actually be filled.

Everyone here has worked in creative communications and knows it inside out, having gained considerable expertise in the actual roles they now recruit for.

They’ve been there and done it, so they really understand the skills required from personal experience. They’re not just box-ticking from a list on a recruiter’s brief.

Because we headhunt the majority of our candidates, we are rigorously seeking talent who may not be actively looking for new opportunities, rather than people applying through jobs boards.

All our candidates go through a rigorous selection process including an initial screen, face to face interview, competency testing and psychometric profiling if required. We would never send a candidate we did not know personally.

Talk to us

WE ARE WORKING WITH...

Gyro
M&C Saatchi
Ogilvy

Our clients include

  • Advertising agencies
  • Content agencies
  • Digital agencies
  • PR agencies
  • Client side brands

DON'T TAKE OUR WORD FOR IT

The Industry Club and AMV have worked hand in hand for a number of years now, in recruiting top talent within the industry.  Melissa and her team understand our agency culture and the roles and responsibilities between all of our internal departments, so when it comes to recruiting for specific roles, they have a clear understanding on our requirements and the type of people we are looking for.

The fact that most of Melissa’s team have worked within the industry is an influential skill which sets them apart from other recruitment agencies I have dealt with – they know how we operate and know what we are looking for in a candidate.

The majority of my department currently (both freelance and permanent) have all been placed through Melissa and her team.

Abigail Holland

Head of Project Management

AMV BBDO

I love working with Charlene and everyone at The Industry Club. They are all not only very professional and on top of everything but kind and lovely to work with. Highly recommend this group of amazing talented women!

 

 

 

 

 

 

 

 

 

 

Hilary Bechrich

Creative Services Manager

Spark 44

I enjoyed working with Katie from day one. She understood what kind of candidates I wanted to see, was quick, professional and friendly, without being pushy and salesey. She has a strong network, and can reach candidates I wouldn’t normally speak with. No task is too difficult, and I definitely feel like Katie is a strong partner for me in my hiring role.

 

 

 

 

 

 

 

 

Sonia Subbotina

Talent Manager

Sapient Nitro

A pleasure to work with, Nicky understands what might not be said by clients and candidates alike, which gives her the innate ability to get the best person for a role.

Nicky provided a great selection of candidates when I was looking to expand my team, and the person has been a great fit.
 

 

 

 

 

 

 

 

 

John Marsden

Business Director

Wunderman

TALK TO US

Melissa Smith


Managing Director

Having spent 20 years working in project management and senior operational roles across some of London’s leading agencies at Board Level, Melissa recognised there was a gap in the market for a consultancy to equip creative businesses with effective processes, best in class talent and relevant training - helping clients maximise creative and commercial opportunities. Melissa, founded The Industry Club in early 2011. Melissa places senior operations people, leads the Project Management Workshops for The Industry School and works as an Operations Consultant for The Ops Clinic. She is also a regular contributor to The Drum magazine, Advertising Week and events specialising in Operations.

Charlene Tyler


Consultant for all levels of Project Managers/Producers

Charlene has over ten year’s experience in the industry working at leading London agencies and brands both in the creative and recruitment world. Having worked agency side Charlene understands the importance of the role of project management within the organization. Individuals have to be organized, good leaders, calm under pressure but most importantly creative both in their thinking and commercials so as not lose the vision the agency and Client want to deliver. If you are looking for a project management role within an agency (above the line, integrated, CRM or digital) Charlene can advise you on the right position for you.

Zoe Edwards


Consultant for Senior Client Services and Strategy

Zoe has over 15 years agency experience working at some of the most inventive, creative and award winning agencies and brands. It’s all about the work with Zoe but to create great work you need brave, intelligent and passionate people. Finding the right people for the right agency requires matching visions, ambitions and passions to make the most effective partnership. If you are looking for a new role in Client Services or Strategy then speak to Zoe.

Nicky Irving


Consultant for all levels of Client Services

Nicky thrives on discovering the best and right talent for leading London creative agencies and brands. Having worked in the industry for eight years she has a solid understanding of how different agencies operate and aims to find the right person who will give and get the most out of their agency. Offering experience across digital, direct, integrated and above the line briefs. If you are thinking of moving agency or need advice on your next career move in Client Services, then Nicky is the person to speak to.

Jemma Thomas


CONSULTANT FOR ALL LEVELS OF SHOPPER/EXPERIENTIAL/BRANDING/ACTIVATION

Jemma has over 14 years agency experience in the creative industry and so understands the challenges, pressures but also the rewarding nature of brand activation. And with marketeers set to accelerate spend on experiential, Jemma recognizes that this is an opportune time to ensure agencies and candidates are fully equipped to meet the needs of their brands. Jemma’s experience lies within the integrated and direct creative industry having worked both agency side and as a recruiter, making her well equipped to find the right candidate at any level. And as a consultant, she takes on board an agency’s and individual’s 'wants' in a new role, to ensure the perfect match.

Farzana Dhami


Consultant for all levels of creative talent

Farzana is a highly respected and credible creative recruitment consultant. Working in the creative industry with over 18 year’s experience in both agency and recruitment, Farzana understands the challenges and opportunities creatives face in this ever evolving industry. Great ideas come from inspirational and brave environments. But one size doesn't’ fit all. Farzana can find the right agency for you to reach your potential. If you are thinking of moving agency or need advice on your next career move, then Farzana is the person to speak to.

Katie Warren


Consultant for all Levels of Digital Design, UX/UI, Motion

Katie has over 11 year’s experience in the digital recruitment industry working directly with brands in-house and creative agencies. It’s her ambition to live, breathe and immerse herself in the digital environment to identify the right career opportunities for individuals who want to fulfil their potential now, and in the future. Katie has built strong, personable and credible relationships with both her Candidates and Clients by maintaining a deep understanding and insight in her area of specialism to help support and progress their careers and Clients businesses.

Liz McCall


New Business and Marketing Director

Liz has over 18 year’s experience within the creative industry working at both network and independent agencies. Having headed up a Client Services department, Liz understands the importance of finding the right talent that will grow businesses and who have the passion and commitment to create great work. Finding the right people for the right agency requires matching visions, ambitions and passions to make the most effective partnerships. This is why we try to immerse ourselves in your business as much as possible with initial kick off meetings with your key leaders and relevant people who run the brands you want us to recruit for. Regular communication and speaking to the right people is key to a successful match.

Mandy Daniel


Finance/Office Manager

Mandy is at the heart of The Industry Club managing the administration of the Borough High Street office, our finances, terms of business and the general wellbeing of the team.


The Industry School delivers innovative, cost effective training for the creative communications industry – which as a profession changes so rapidly that keeping skills up to date is a necessity for business growth and success. Our workshops are developed and delivered by industry insiders.

Our unique workshops incorporate core business skills, the latest theories and masses of skills practice to make the session relevant and the information immediately retained by the attendee.