Resource Management – are you making the most of your business’s best assets?
In any business, the resource manager is uniquely placed to know what’s going on.
Formally, they have the finger on the pulse across the sales, creative, production, account management, operations, finance and HR functions. Informally, they understand people and the dynamics of their relationships across the business in both a working and social context. More often than not, the resource manager is the go-to person when someone at work needs an agony aunt or uncle to open up to.
Combining these insights with proven resource management techniques can add 10 per cent to your bottom line.
My one-day course, Effective resource management for commercial success, delves deeper into this business potential and sets out, in five key stages, how to unlock it.
It’s an interactive experience allowing resource managers, project managers, heads of delivery – in fact, anyone involved in project delivery – to gain new skills and hone their existing expertise.
Resource management is a fascinating discipline. Few other roles give you a business-wide view of how projects are progressing – and the levers to influence change wherever it will improve productivity and profitability.
It’s challenging, too. Managing from the middle and understanding the diverse (and sometimes conflicting) priorities of people in multi-talented teams can be testing.
You also need to be a good communicator. In my role, for example, as well as supporting people responsible for delivery, I report weekly to heads of finance. We talk about any billing at risk, income recognition and work in progress.
Resource management is as much about avoiding nasty surprises as it is about boosting profits.