EFFECTIVE AND INFLUENTIAL CONVERSATIONS
Price: £325 per person
Length: 3 hours
Every conversation we have in business is an opportunity. An opportunity to influence, build relationships, tackle tricky subjects, get creative or simply to report progress. And much more besides.
No wonder then, that it can sometimes be a challenge. And with ever more pressure on time and multiple ways we communicate these days – in person, over the phone, on Zoom, etc – even planning for a conversation can be tricky, frustrating and time-consuming.
And this can delay or derail major projects.
Yet even the best rehearsed conversations sometimes don’t always go as planned. Our planning may miss the mark. We may even decide to avoid the conversation altogether.
This workshop minimises those risks and maximises your outcomes from your meetings, calls and conversations in the workplace and beyond. It’ll help you make your interactions with colleagues, clients and suppliers more meaningful and equip you to influence others ethically.
What you’ll take away:
Insights into personality types and behaviours
Communication skills and techniques for working with different stakeholders
An understanding of the psychology that determines how we interpret information
An overview of the mechanics of influence
The core skills for effective and influential conversations
Review of workshop pre-task – communication styles / personality self-assessment
Exploration of the psychology around how we interpret information
Adapting your approach and style ie, when to increase or decrease tension
Core skills and techniques for achieving a great outcome (including practical activity)
The mechanics of influence (including practical activity)
27th September, 3-7pm.
Neil Kirkwood, Trainer and ICF certified coach.