52c Borough High Street London SE1 1XN

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Please note, that for the purposes of the General Data Protection Regulation, The Industry Club will be the data controller. The Industry Club is a trading name of The Work Club London Limited (Company number 07481831).


Submit Brief


Our one-day Digital Delivery workshop with user experience at its core, provides attendees with a deeper understanding of the digital delivery process, project methodologies and associated documentation to successfully manage a range of digital scopes of work, from small scale online advertising to more complex builds.

Alongside the delivery framework, the immersive workshop breaks down and explodes some of the myths of the digital world explaining the many acronyms that exist and understanding the make-up of the digital team.

Attendees will understand project pitfalls, the challenges at each stage and how to manage the associated risk. As well as learning how to manage each stage of the process, we supply templates for briefing, scoping, planning, specification, design, content, technical implementation, QA, measurement and evaluation and cheat sheets and a glossary of terms to ensure the attendee feels confident in tackling digital projects moving forwards.



  • A process and framework to apply to all digital projects and ‘Cheat sheets’ – key questions that need to be covered at each stage of the process
  • An understanding of how to manage each stage of the process including templates for briefing, scoping, planning, specification, design, content, technical implementation, QA, measurement and evaluation
  • Project pitfalls, challenges at each stage and managing the associated risk
  • Project methodology – when to use Agile
  • Key roles and responsibilities of a digital team with a RACI model
  • Out-sourcing vs in-house
  • An overview of the different technologies involved in digital production and how they are implemented
  • How to estimate and set budgets for digital projects


  • Account Managers responsible for managing and delivering digital projects
  • Project Managers responsible for managing and delivering digital projects
  • Resource Managers who need to understand the digital team and process
  • Marketing Managers working with agencies delivering digital comms

Training Dates

  • 12th
  • 15th


Workshops run from 9.30am – 5.oopm
at a central London location.

£550 + vat per delegate including course notes.

BOOK NOW or Call Melissa Smith on
020 7323 1966

Meet the Trainer

Dan Hibbins

Digital Project Management Trainer

Dan has worked in the digital industry since the infancy of the web and has managed large digital teams of Developers, Project Managers, UX and QA.

Dan has also worked as a consultant both agency and client side and within funded start-up environments with Whatafind.com and Lizardorchid.com as well as specialising in multi-market content managed platforms and eCommerce applications for large corporates like easyjet.

Dan’s passion is technology and looking for new ways to innovate with technology to solve client problems.

Part of this passion is knowledge sharing and ensuring people understand the demands on delivering digital projects.

Course Outline

  • The digital landscape
  • The roles and responsibilities of the digital team (RACI)
  • What is Agile and when to this methodology
  • Delivery stages, outputs, team responsibilities
  • Budgeting and timings per stage
  • Common issues, risks and project pitfalls
  • The role of UX and its importance for successful delivery
  • The role of design and popular topics such as responsive design
  • Technology platfoms –HTML, JavaScript, Ad Platforms, mobile and more
  • The role of QA and the importance of testing and quality assurance


We are a member of the Continuous Professional Development Service – the holistic commitment of professionals towards the enhancement of personal skills and proficiency throughout their careers.

Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks.

The learning value has been scrutinised to ensure integrity and quality.

The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements.

On certified courses attendees will receive a Certificate of Attendance to attach to their CPD log as evidence of development once training is complete.


Danielle Morris

Project Manager

Blue Latitude

This course was extremely thorough and insightful with interesting real world examples and topics of discussion. The group size was just the right and Dan was a great trainer.
I would definitely recommend this course for anyone working in or considering working in a digital delivery environment. Nov 2018.

Georgina Matthew

Client Services Director


The team found the digital delivery workshop hugely insightful and helpful, so thank you. The exercise at the end was really great and bought the learning from the session together! March 2019

Max Badger

Project Manager


I found the Digital Project Management course extremely useful and it really helped to me to fill in the gaps in my knowledge. The course was well structured & engaging, I would strongly recommend!

Steve Freedman

Operations Consultant

Leo Burnett

Never was a title for a training course more apt. The mystery, language & specialist roles surrounding the world of digital delivery were expertly explained & contextualised. My team of off-line Project Managers are now tackling digital projects with renewed vigour & understanding.

Our other Workshops

Project Management Workshop

This one-day interactive workshop delivers really immersive training for anyone project managing marketing projects. Using our process framework, a real case study and project documentation, attendees complete exercises at each phase of the project cycle from scoping to evaluation.

This problem based learning is a great method for project management training. We present a problem that needs a resolution – a key skill for any Project Manager.


Resource Management Workshop

In this unique, engaging and practical workshop you’ll learn how resource management can positively transform internal operations and improve profit margins.

If you want to add 10% to your bottom line, improve project health, drive staff retention, align your recruitment and training plans to your business pipeline then this workshop is highly relevant for you.

Print Production Workshop

Our one-day Print Production workshop is hugely interactive. Using our print library, attendees have the opportunity to review and explore print formats, processes and finishes.

The workshop focuses on managing creative print Collateral, Press Advertising and Out of Home.

Finally our trainer works with everyone to write artwork briefs and print specifications using physical examples.

Understanding and selling creative Workshop

Our one-day workshop is designed to enable account teams to work more effectively and productively with their creative teams.
Attendees will look at the principles of creative problem solving and learn ways to stimulate, inspire, recognise and sell great ideas.

Account Management Workshop

Great account handling is about building long-term, trusting relationships with colleagues, clients and third parties. Trust must be earned. Without it the role can be lonely, pressurised and frustrating.

During this half-day workshop you’ll work through a chest of agency war stories and learn proven account handling methods. You’ll leave with a new sense of purpose and an appreciation of the bigger picture – as well as an eye for the crucial detail. A timely refresher for some, a lifesaver for others.

Content Production Workshop

Our one-day Content Production workshop with film at its core, provides attendees with a deeper understanding of planning, production and the delivery of filmed content plus the associated documentation to successfully manage legal business affairs. We look at all types of content from small-scale video productions to TV broadcast.

Taken by Industry expert Leila Bartlam, the workshop is perfect for anyone looking to add moving image production to their skill set.