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Melissa Smith


Managing Director

Having spent 20 years working in project management and senior operational roles across some of London’s leading agencies at Board Level, Melissa recognised there was a gap in the market for a consultancy to equip creative businesses with effective processes, best in class talent and relevant training - helping clients maximise creative and commercial opportunities. Melissa, founded The Industry Club in early 2011. Melissa places senior operations people, leads the Project Management Workshops for The Industry School and works as an Operations Consultant for The Ops Clinic. She is also a regular contributor to The Drum magazine, Advertising Week and events specialising in Operations.

Zoe Edwards


Consultant for Senior Client Services and Strategy

Zoe has over 15 years agency experience working at some of the most inventive, creative and award winning agencies and brands. It’s all about the work with Zoe but to create great work you need brave, intelligent and passionate people. Finding the right people for the right agency requires matching visions, ambitions and passions to make the most effective partnership. If you are looking for a new role in Client Services or Strategy then speak to Zoe.

Nicky Irving


Consultant for all levels of Client Services

Nicky thrives on discovering the best and right talent for leading London creative agencies and brands. Having worked in the industry for eight years she has a solid understanding of how different agencies operate and aims to find the right person who will give and get the most out of their agency. Offering experience across digital, direct, integrated and above the line briefs. If you are thinking of moving agency or need advice on your next career move in Client Services, then Nicky is the person to speak to.

Charlene Tyler


Consultant for all levels of Project Managers/Producers

Charlene has over ten year’s experience in the industry working at leading London agencies and brands both in the creative and recruitment world. Having worked agency side Charlene understands the importance of the role of project management within the organization. Individuals have to be organized, good leaders, calm under pressure but most importantly creative both in their thinking and commercials so as not lose the vision the agency and Client want to deliver. If you are looking for a project management role within an agency (above the line, integrated, CRM or digital) Charlene can advise you on the right position for you.

Farzana Dhami


Consultant for all levels of creative talent

Farzana is a highly respected and credible creative recruitment consultant. Working in the creative industry with over 18 year’s experience in both agency and recruitment, Farzana understands the challenges and opportunities creatives face in this ever evolving industry. Great ideas come from inspirational and brave environments. But one size doesn't’ fit all. Farzana can find the right agency for you to reach your potential. If you are thinking of moving agency or need advice on your next career move, then Farzana is the person to speak to.

Katie Warren


Consultant for all Levels of Digital Design, UX/UI, Motion

Katie has over 11 year’s experience in the digital recruitment industry working directly with brands in-house and creative agencies. It’s her ambition to live, breathe and immerse herself in the digital environment to identify the right career opportunities for individuals who want to fulfil their potential now, and in the future. Katie has built strong, personable and credible relationships with both her Candidates and Clients by maintaining a deep understanding and insight in her area of specialism to help support and progress their careers and Clients businesses.