Privacy Policy

Our contact details: 

Name: Mandy Daniel

Phone Number: 020 7323 1966

E-mail: info@theindustryclub.co.uk

We are registered with the Information Commissioner’s Office ZA316887

The Industry Club ( a trading name of Theworkclublondon Limited; company number 07481831 including The Industry School) (together the “Company/We/Us/Our”) are the Data Controller and are committed to respecting and protecting Your privacy. This Privacy Notice is provided for our prospective, existing and former clients, customers and candidates, as well as users of this website (www.theindustryclub.co.uk).

This Privacy Notice tells You about how We process Your personal data, including the collection, usage, sharing and storage of Your personal data. For details on Our use of cookies, please see our separate Cookie Policy (link).

We will only process Your personal data in accordance with this Privacy Notice (and any other information We give to You about how We process Your personal data), and in accordance with the UK’s data protection legislation.

The UK’s data protection legislation means:

The Data Protection Act 2018

The UK General Data Protection Regulation (UK GDPR)

The Privacy and Electronic Communication Regulations (PECR)

And any replacing or successive data protection act or regulation as may come into effect

If You have any questions about how We process Your personal data or would like to exercise any of Your rights under the Data Protection Legislation, please contact the Data Privacy Manager using this email address.

This version was last updated on Monday 4th November 2024. It is important that the personal data We hold about You is accurate and current. Please keep Us informed if Your personal data changes during Your relationship with Us.

We reserve the right to make changes to this Privacy Notice from time to time. If this Privacy Notice changes in any way, We will place an updated version on Our website. Regularly reviewing Our website ensures that You are always aware of what information We collect, how We use and store it, and under what circumstances, if any, We will share it with third parties.

Information We collect about you

Personal data, or sensitive personal data (information), means any information about You from which You can be identified. It does not include data where identifiable information has been removed (anonymised).

We may collect, use, store and transfer different kinds of personal data about You which we have grouped together as follows:

• Identity Data - includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
• Contact data - includes address, email address and telephone numbers.
• Profile data - includes your username and password
• Marketing and Communications Data - includes your preferences in receiving marketing from us and our group companies and your communication preferences.

How we obtain your personal data

• Direct: by the provision of your CV via email or our website, when you give us information via email or online privacy mail systems, during a telephone conversation or in person. We give you the option of submitting your CV via this website. You can do this either to apply for a specific advertised job or for consideration by our recruitment consultants for positions as they come up. Your CV will be emailed directly to our recruitment consultants who review your details and enter them onto our central in-house database (NAME). This database, including the information relating to you, can be access by any of our recruitment consultants working in the Company. We also obtain personal data from you when you request information on our available training services or place an order for a training course or other services.
• Third Parties: your referees, details of whom you will have provided previously. Please note that this may include our client/your potential employer contacting such referees; contact, financial and transaction data from providers of technical and payment services based inside or outside the EU; your current employer when you are employed by an umbrella/payroll company or personal service company. Please note: in these circumstances, when you are engaged through such a company, we will be relying on your employer to ensure they have established a legal basis for processing your data with you. Our basis for ongoing processing of your data will become subject to a contract between us and that company.
• Publicly Available Sources: identity and contact data available from Companies House, and the Electoral Register, status, experience and qualifications (including CVs) from job boards including Campaign Jobs, LinkedIn and other industry relevant boards.

Sensitive and identification data

For some roles, the organisation is obliged to seek information about criminal convictions and offences. Where the organisation seeks this information, it does so because it is necessary for it to carry out its obligations and exercise specific rights in relation to employment law. You will be made aware of this in advance.

In order to verify your identity and to meet legal requirements placed on our clients to validate your right to work in the UK, we request official photo ID such as a passport or driving licence. This data is held securely in our systems and will only be used for the purposes of verifying your identity (which may include sharing with a client, but we will let you know about this in advance). We will obtain your consent for this processing at that time and this may be refused or withdrawn at any time. However, this may impact on our ability to find a job for you.

How we may contact you

The Industry Club provides a very detailed and personal service to candidates for their job search. We will contact you either by telephone or by email. This will be possible because we have a legitimate interest as part of providing our service to you and our clients (please see below for more details on our legal basis for processing). This means that you have provided information about yourself on the understanding that we will need to contact you to help you seek new employment.

You can stop these notifications at any time by contacting us at info@theindustryclub.co.uk

The Industry School also provides bespoke and supported services, so we will contact you by either phone or email in relation to information on our services, the placing of an order and as part of providing our services to you.

You can stop these notifications at any time by contacting us at info@theindustryclub.co.uk

If you fail to provide personal data

Where we need to collect personal data by law in order to provide our recruitment services to you, and you fail to provide that data when requested, we may not be able to provide further services or assist you in your job search. In this case, we may have to stop our service, but we will notify you if this is the case at the time.

We will hold your personal data for 6 years (based on the average job change timeline of 5 years), unless we are notified that you are deceased, you ask us to stop processing your personal data and we have now other overriding legal basis or requirement for keeping it. We also keep your data for 6 years if you have purchased training services from us, so that we can keep the required financial records for HMRC and to handle any complaints or claims which may arise.

In addition, we will contact you every year following registration to ensure that you wish to remain on our database.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You will receive marketing communications from us if you have requested from us or received services from us and, in each case, you have not opted out of receiving that marketing. At any time you can ask us to stop sending you marketing messages by contacting us at info@theindustryclub.co.uk or by clicking the “Unsubscribe” link in any marketing email you receive from us. Where you opt out of receiving these marketing messages, this will not apply to personal data which we process in order to provide our recruitment services on your behalf.

Third-party marketing

We will not share your data with third parties for marketing purposes without your express consent.

We will only use your personal data for the purpose for which it was collected. If this purpose needs to change, we will contact you and ask for your informed consent before any changes are made.

Disclosure of your personal data

For as long as we process your personal data, we may share any of it with any of the following to the extent that they need to have access to your personal data in order to perform their role:

1. Anyone within our organisation which includes, without limitation, our sales and marketing teams and our finance team.
2. Selected third parties who help us to perform our services with you. This includes third parties who help us directly such as our recruitment software companies: Chameleoni and DropBox.
3. The Government and statutory authorities of the United Kingdom, and in particular HMRC.
4. Our IT service providers who provide, maintain, improve, manage, optimise or fix the IT facilities and systems that we use or rely on in our business, including computing devices, computer networks, connectivity, telecommunications, software.
5. Our online service providers, who provide marketing and advertising placement services for us, including providers of search engines, behavioural marketing services, and online applications and services including social media.
6. Any third party company or companies in the event that we go through a business transition, such as a merger, being acquired by another personal or company, or selling a portion of our assets.
7. With your employer, when you are providing work through an umbrella or personal service company.
8. With any of our self-employed trainers who also provide our training services.

We reserve the right to disclose your personal data to other third parties if we have lawful grounds to do so or are under a legal obligation to disclose or share it with them, or in order to establish, exercise or defend our legal rights, or to protect the rights, property, or safety of the Company. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Our transfer of your personal data outside the UK

Your personal data is held within a secure area of DropBox where only The Industry Club personnel can access. This data is held on servers based in the USA, however DropBox hold all data security accreditations necessary to secure data.

All recipients of personal data outside of the UK are checked to ensure their privacy and security standards comply with the UK GDPR.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 
• Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 
• Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@theindustryclub.co.uk if you wish to make a request.

How to complain