Client Services Director / Healthcare & Content agency – London / Hybrid
New opening for a Client Services director to join this expanding team who specialise in healthcare content. You will be an important member of the leadership team whilst ensuring the success of client partnerships and running a very high performing and ambitious team.
About the role
- Manage and lead the Client Services team / lead and inspire a high performing team
- Growth and retention of key clients
- Ownership of key metrics and implementation of KPI’s
- Trusted advisor to senior client stakeholders
- Resource planning / oversee client project delivery
- Identify and implement improvements to the CS team
About you
- Solid experience in a leadership position / can manage high-performing account management or client services teams
- Have experience with data / reporting
- Comfortable in ever changing fast-paced scale-up environments
If you would like to hear more about this Client Services Director role or other roles within client services please get in touch. I work on a number of B2B and client services roles from AM up to Client Services Director level.
We are committed to ensuring and supporting representation from all backgrounds across the creative industry, irrespective of race, religion, belief, ethnicity, age, gender, sexual orientation, disability or socio-economic background.
With this in mind, we welcome applications from all areas of the community. Please do get in touch and let us know if there is any additional support or reasonable adjustments we can cater for, to ensure our process and roles fit your needs and creates a comfortable & enjoyable recruitment process.
