How Scope Creeps



Scope creep is the no.1 agency challenge.

It's rife in our industry and has a negative impact on people, projects and profits.


From underpriced / over scoped projects, to seemingly innocent client requests that will ‘only take 10 mins’ scope creeps in.


In this workshop we look at typical scenarios that allow scope creep and how to approach these scenarios next time – from behavioural change and better processes.


The goal – let’s put scope creep on the scrap heap.

What you’ll take away:

  • An understanding of scope creep – the cumulative effect and impact
  • An understanding of when scope creeps in – so you recognise it next time
  • How to ask the right questions when your client requests a change of scope
  • How to confidently deal with team behaviours that encourage scope creep


Who should attend:


  • Account Managers, from AEs to BDs
  • Project Managers
  • Resource Managers
  • Operation Directors


Workshop agenda:


  • Scope creep, an overview
  • Scenarios that allow scope to creep in
  • The implications of scope creep
  • How to avoid it happening – behavioural change and processes


In-house workshop, run for your team and aligned to your challenges and objectives:

Dates:  By arrangement.

Price:  £1,600 for up to 18 people


Trainer:

Jo Petroccia, Resource Management Consultant, Trainer and Mentor.

Sarah Vick, Chair, Non Exec Director, Trainer & Mentor

NEXT SCHEDULED DATES

In-house Workshop

We run this workshop by request, in-house for clients and brands who have a team to train.

If you would like to discuss booking this course for your team, or if you have any questions about our wider range of training courses, give Jo a call on +44 207 323 1966 or complete the form below and we’ll get straight back to you.

The Industry School Contact Form

Open versus In-house Workshops

Open:

Our Open Workshop format is one of the most powerful aspects of our training offer. With a maximum of 12 participants, these live online sessions create a focused, friendly environment where you can connect with peers from a mix of agencies and brands. It’s a rare and valuable chance to step outside your own team and talk to people in similar roles—whether that’s strategy, client services, creative, or digital—and realise you're not alone in the challenges you face.


The beauty of the format lies in the shared experience. You’ll hear how others tackle the same dilemmas you're up against, from tricky client relationships to evolving briefs or team dynamics. Ideas are sparked, confidence grows, and by the end, you’ll leave not just with expert knowledge from our trainers, but with a sense of connection to a wider creative community facing the same pressures and opportunities as you.


In-house:

Our In-house Workshops format is ideal for brands and agencies looking to upskill larger teams with training that's completely aligned to their world. Delivered either in person or online, these sessions are tailored to your business—your goals, your challenges, your clients. It means the content lands deeper, feels more relevant, and drives immediate impact.


Running a workshop in-house also creates a unique space for your team to learn together, tackle shared issues, and build confidence as a group. Whether you're looking to sharpen creative thinking, improve briefing, or strengthen client relationships, the sessions become a springboard for bigger conversations and lasting change. Plus, with the flexibility to choose the date, format and location, this is training designed entirely around you.


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THE INDUSTRY SCHOOL

The Industry School is a member of CPD and our coreworkshops are CPD certified (Continuing Professional Development) and all attendees will receive a certificate that is widely recognised and valued in the UK and Europe. It demonstrates a professional's commitment to ongoing learning and growth.

 

Our full range of in-demand courses covers:

Project Management for Marketing & Marketers 

Agency Account Management

Content Production For The Screen

Resource Management

Finance Planning

Print Production

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Autumn Compliance Seminar gets 'In Principle' CPD Certification

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